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Stay Safe on DealDone

Follow these simple tips to protect yourself and have a confident, secure experience buying and selling online.

QUICK TIPS

6 rules to keep in mind

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Meet in public

Always meet sellers in a busy, well-lit public place.

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Inspect before paying

Check the item thoroughly before handing over money.

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Never pay in advance

Avoid paying upfront before seeing or receiving the item.

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Trust your instincts

If something feels wrong, walk away. No deal is worth it.

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Keep it in-app

Use DealDone messages β€” don't move to WhatsApp too soon.

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Verify payment

Confirm money has cleared before releasing any goods.

Safety Tips

Stay safe when buying and selling online. Always meet in public places and verify listings before making any payment.

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Red Flags β€” Watch out

⚠Price seems too good to be true
⚠Seller/buyer asks to communicate outside DealDone
⚠Pressure to act fast without time to think
⚠Requests for wire transfer, gift cards, or crypto
⚠Seller is abroad and wants to ship the item
⚠Buyer sends overpayment and asks for refund
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Spotted something suspicious?

Report it immediately. Our team reviews all reports within hours.

Report Now

⚑ If you feel unsafe

Leave immediately and contact local emergency services. Your safety is more important than any transaction.

Have questions about safety?

Our support team is available to help 7 days a week.

Visit Help CentreContact Us